COVID-19 POLICY

Dear valued patients,

Please take the time to read our new COVID-19 policy below:

Thank you for visiting E-D Radiology (Eglinton-Danforth Road Radiology).

 Our clinics are open during the COVID-19 pandemic, but our hours of operation and services may have temporarily changed.

E-D Radiology has a responsibility to prioritize the health and safety of our valued patients and staff. In accordance with the guidelines of Public Health Ontario, we are enforcing the following precautions to mitigate the spread of COVID-19 (coronavirus):

SCREENING PATIENTS PRIOR TO APPOINTMENTS:

Patients are asked to complete the pre-screening questionnaire below before scheduling their appointment. Have you tested positive for COVID-19 or had close contact with a confirmed case of COVID-19 without wearing appropriate PPE?

• Are you or a family member experiencing cold or flu-like symptoms, such as cough, shortness of breath, fever, severe muscle aches, diarrhea or recent loss of taste or smell?
• Have you or someone you’ve been in contact with traveled outside Canada over the past 14 days?

IF RESPONSE TO THE SCREENING QUESTIONS IS YES – Please call us to reschedule your appointment after your symptoms subside and your quarantine period pass. Contact your healthcare provider.

Our staff will screen patients for COVID-19 by phone or upon arrival as well.

SCREENING – PATIENT /STAFF AND VISITORS:

• Screening questions will be asked and temperature screening will be performed by E-D Radiology staff upon arrival.
• Patients and visitors will be required to wear a non- medical/face covering mask, if they don’t have, a surgical mask is provided by E-D Radiology during their visit.
• Patients and visitors will be required to practice hand hygiene upon entering and during their visit.
• As part of our efforts to limit the spread of the virus, all our staff are screened daily, including temperature checks and recorded. We also have asked our staff to stay home if they feel unwell.

WHAT WE DO FOR INFECTION PREVENTION CONTROL:

The following proactive measures have been implemented to help limit the spread of the virus, while still delivering the same level of service:

Physical Distancing 

• Flexi glass has been installed at our reception desk to better protect our staff and patients.
• We are trying to minimize the need for patients to wait in the waiting room (e.g. spreading out appointments, spacing out chairs in waiting room having each patient staying outside until the examination room is ready. 

Intense Cleaning 

•  Our clinic is cleaned and disinfected regularly as a normal course of business. Our cleaners have increased the concentration of their disinfection solutions. Our staff routinely practice touch surface cleaning and wipe all surfaces in our exam rooms between every patient.

Standard Hygiene 

• Hand sanitizer will be available at hygiene stations in the clinic and patients are asked to sanitize their hands upon arrival and when leaving the clinic. Also, we continue to promote good hygiene at all of our clinics. 

We appreciate your continued patience and understanding as we all continue to navigate the COVID-19 pandemic.
If you are concerned you may have been exposed to, or if you are experiencing symptoms of COVID-19 (coronavirus), please contact your primary healthcare provider or call Telehealth at 1-866-797-0000.

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